I came in for some drinks with a friend and our bartender Jeff was amazing. He talked to us about numerous sports and went above and beyond my expectations with service. I would totally come back!
While we enjoyed our (limited) time here there were a few things that they could improve. Minors being told to leave right at 6:00pm before our meal is finished isn't ideal business practice when we ordered food only 30 minutes earlier. It takes an excessive amount of time to get drink refills and seemed to be an inconvenience to our server. You need to come to this location with more than enough time (and money) to spare. Their prices do not reflect the service. My message is not to avoid this place, but merely to go with the right expectations.
Excellent service from staff from all the times I have been there. They help me set up the simulator and was very knowledgeable. The food menu had a variety of foods for me to choose from. The food dishes I would recommend would be the Nachos, Mozzarella sticks, Pizza and wings. Nachos were super tasty and it comes with multiple toppings. Wings were crispy and the sauces that come with it make it so much better! The food paired with my beer so perfect. Altogether it was a wonderful experience with my friends! They also had a large selection of beer and cocktails. Loved the music, it made the whole atmosphere so VIBEY. I would def come back as this place is awesome to hang out with my friends and family while enjoying the game of golf.
First time visiting this establishment today, and it was underwhelming. We arrived at 4:50, for our 5 pm reservation. Upon entry we were rudely advised that our 13 year old son was not welcome after 6pm. Our fault for not identifying this before arriving, we must have missed it somewhere in the fine print. We understood the policy, but the delivery was rude. We proceeded with our reservation and decided we would go somewhere else to eat instead of eating there as we had planned. While we were setting ourselves up, this same waitress advised us that we had to pay immediately before proceeding, and that we couldn’t begin 4 minutes early, we had to wait until exactly 5 pm to begin. This was communicated in the same unpleasant manner and tone as when we were advised of my sons age restrictions. This whole introduction left us with an unpleasant vibe for the entirety of our reservation. It felt like we were an inconvenience. We also reluctantly ordered nachos and beer. I wish I could say the food was better than the service, but I think the tortillas were stale. We ate the stale nachos as quick as possible, to make sure we got out by 6pm. The icing on the cake was the waitress coming to remind us that we had 8 minutes left and almost hurrying us out the door. We’ve been to other luxury indoor golf centres, and never been treated so poorly. We would not return to this establishment and don’t recommend it.
My friends and I have been coming here once or twice a week each winter for the last few years. We have always enjoyed the relaxed, friendly atmosphere, until now. Our first visit of the winter season found increased prices for golf, no more seniors' discounts, and very expensive food and beer. Pizzas for 28 or 29 dollars? A pitcher of beer for 34 dollars? They are pricing themselves out of the market and clearly don't understand their market demographic. The place was empty except for us which should speak volumes. We won't be back. ***Update*** Having just read the owner's response, I must differ with the facts. In no way, shape, or form were we receiving the discounts suggested by him nor were his food prices the same back then. The ONLY discounts ever received were the advertised seniors' discounts. To suggest that there was some form of deceit on our group's part is ludicrous and quite insulting. Previous employees have advised that they resigned a toxic work environment and the owner's attempt to smear their reputation may be actionable. I would suggest that his response is a petty attempt to undermine the credibility of an honest review. I wish him the best of luck with his new business direction.
The food and drink selection is outstanding. We initially came for the golf but stayed longer for the food and the vibes. Great spot to unwind and have some fun.
First time ever playing indoors. Connie was amazing. Her customer service was beyond 5 stars. Played there with my husband and my parents. We all had an amazing time.
Players Indoor Golf & Sports Bar is a Canadian Sports bar based in Brantford, Ontario. Players Indoor Golf & Sports Bar is located at 49 Dalkeith Dr, Brantford, ON N3P 1M1, Canada.
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