What a great experience I had with the staff at the Brantford location, this was my first time using a storage facility. The two ladies both stood up to greet me when I entered the office with smiling faces and a big HELLO. This was a unexpected experience which told me immediately,they know how to welcome customers and that they are aware of the importance of customer service. They answered all my questions explaining the whole system and made it very easy to understand. So to the two amazing ladies at Access Brantford......I give applause and thank you .........toooo ELAINE AND DANIELLA, Thank you again, I will recommend you and your company, this is what business is ALL ABOUT.Just to add this, RJ are you sure you were at the same company, this was a complete surprise to me reading your review, I had just the opposite.
We have had great service and no issues at all and we recommend this storage facility every time!
Beware they are very , expensive and money hungry tyrants, (Money Gougers). You will have no problem finding better storage locations at a more reasonable cost. These guys will not flex at all. If your a day or so late into another month, you will pay for another month, where other companies are user friendly, and only charge for the additional days. I have a job that requires moving on a regular basis, so believe me, I know the difference.
I stored my entire 3 bedroom home of furnishings in their facility for approx 1 year. I found them to be reasonable, Very professional and the facility was safe and clean. Note I had a garage door drive up unit and not a thing in my unit was wet damaged or weathered. Thanks
Our first introduction to Access Storage was via phone with Elaine MacDonald. She was friendly, willing to work with us on our irregular schedule, and the pricing was very accommodating to our budget. When we met in person, she excelled at explaining the rental, showing us around and making suggestions as to how we could utilize the space to the full. We highly recommend you start and end with Access Storage.
Access Storage - Brantford is a Canadian Storage based in Brantford, Ontario. Access Storage - Brantford is located at 101 Wayne Gretzky Pkwy, Brantford, ON N3S 7N9, Canada.
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