Bought a refurbished ac here and it was brand new still in the original package. The sales guy was great and lowered the price for me. Plus he carted it out to my vehicle for me. Pretty standup guy!
Awesome service from Matt. Two weeks later, the Smart TV has exceeded our expectations. WAY BELOW prices from everywhere else. Upgrade to longer warranty is cheap compared to competition too!
I have bought several TVs among plenty of other things from Matt (manager). He knows a lot about the technical specs on items they carry and can steer you in the right direction. He has an excellent disposition and a very customer focused manor. I've dealt with him enough to say he really enjoys working with customers and strives to make sure that customers leave the store satisfied. He's a tremendous asset to Factory Direct. Thanks Matt for all your help!
It's hit-and-miss. Some things are good deal some things or not. I was not impressed when I asked if I could use the bathroom. They said there was no bathroom. I'm very curious as to where the staff relieves themselves....
Have found some really good deals on electronics, accessories and small appliances. Best prices ever are on SD Cards. Suggest you check online for availability of sale items at your store.
Factory Direct is a Canadian Store based in Brantford, Ontario. Factory Direct is located at 603 Colborne St E, Brantford, ON N3S 7S8, Canada.
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