Rude customer service near the essential oils section. Employee started clapping her hands at me and speaking super aggressively to me for no reason. I left immediately. Woman had dark long brown hair with a middle part and looked to be in her mid 40’s. I won’t ever be back. Very toxic behaviour for a health and wellness store. Big thumbs down ?❌ ?♀️
Stopped in to get some ear candles, we called ahead of time to ask if they were in stock and the staff was very polite. I was shopping around looking at oils and was being helped by a lovely lady named Heather, she helped educate me on the products and methods of use which was very helpful. She was very kind and genuine, thank you for a wonderful shopping experience.
Not to happy with an experience of buying Chocolate covered peanuts from there self serve dispensers , got home shortly after to notice a ear wig in my Bag while eating , was kinda grossed out , no way it entered my tied up bag and within 2 hours of purchase and going straight home , went back to store to just let them know about the issue had to speak with a couple people before obviously I got my small refund back as that was not my main Concern at all , and after getting my refund all I got was I’m sorry it happened ? not the best customer service here as they should have offered a small sorry gesture even a free shake for me to want to continue to come back after this incident , guess they don’t care much about there customers or what they are selling out of the store . Anyhow not happy in the end
Price gouging and poor customer service. I went to the store to get a few items. I asked my daughter to go pick up some California cherries while I shopped for my items. I did not look at my bill until I got home. To my shock the fully loaded bag of cherries cost me 36.00. I did not return them because I live outside Brantford and I also did not think they would let me return them due to Covid rules. I took the receipt in the next visit to ask about the bill. Shane the manager was not very understanding nor even willing to help. i spent on that shopping visit over 200. I shop regularly there, If I had known the cherries were going to be that expensive, no way I would’ve purchased them. I explained I did not look at the bill TIL I got home and that there was NO indication that small full bag cost that much. If they post the cost per pound then there should be away to weigh the bag. Also I feel that cost is price gouging. All other stores around have California cherries for not even coming close to that price per pound. I live in the country we have grown our own cherries organically. There is no need for the cost to be that high at any time. Very disappointed in the lack of customer service, it seems Shane himself (after stating that he would not have paid that price either ) is unempowered to do anything or he lacked the necessary people skills to even offer half off for price gouging.
Great options for any dietary restrictions. The higher price point is worth it for those with allergies. Highly recommend the vegan and gluten free muffins!
I love this place! I can spend a lot of time in there just looking around, because you can't find a lot of the items in typical stores. I especially like the unique selection of organic produce, ex.. burdock root, like wow who else would sell something like that! The price of certain things is a bit off putting, such as a jar of sauerkraut costing over 10 dollars. I would love to buy it but I can't justify the price.
Great place for niche vegan products, usually stop by for dark chocolate - Update 2023, not enough cashier staff, a self-checkout or more staff accommodating cashier would help everyone.
I have been going here for sometime now. I find their fruits and veggies are always fresh. As being new to organic food I love this store. They have everything I need. Stores always clean and I find the hours are also great. Staff are always friendly and willing to lend a hand when needed. I would recommed this store for anyone looking for healthy choices.
Well you really need to bring your own straws so as not to be shamed by the cashier. Next time how about just being friendly about the reminder? 12:30 on aug 5 so mgr you figure out who was on till. Mind you I think its great to encourage people to bring their own straws and we have some reusable ones at home but just came back from an overseas flight and were just a little out of it. Be friendly and encouraging to help make change. I trust this was a one off experience?
This place is great. They have a large selection of products always in stock. The herbal supplements selection is amazing and the staff are very knowledgable and friendly. It's hard to find Earth's Best Organic baby formula, we purchase it here all the time. You can even order off their website and have it delivered to your house, often with a free sample of something if your order totals over a certain amount.
Goodness Me! Natural Food Market is a Canadian Store based in Brantford, Ontario. Goodness Me! Natural Food Market is located at 605 West St, Brantford, ON N3R 7C5, Canada.
Please contact with Goodness Me! Natural Food Market using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Goodness Me! Natural Food Market opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Store in Brantford
You Might Also Consider